The Ukrainian Humanitarian Aid Committee at St. Vladimir's Ukrainian Orthodox Sobor in Calgary is committed to safeguarding the personal information entrusted to us by our volunteers and host families. We manage your personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information.
What personal information do we collect?
We collect only the personal information that we need for the purposes of providing services to our clients, including personal information needed to:
- deliver requested products and services, participation in volunteer activities;
- enroll a support program;
- send out association membership information.
We normally collect volunteer personal information directly from our volunteers. We may collect your information from other people with your consent or as authorized by law. We inform our volunteers, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we do not provide this notification is when a person volunteers information for an obvious purpose.
We ask for consent to collect, use or disclose volunteer personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose. We assume your consent to continue to use and, where applicable, disclose personal information that we have already collected, for the purpose for which the information was collected. A volunteer may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfill our legal obligations. We will respect your decision, but we may be unable to allow you to participate or obtain certain products and services if we do not have the necessary personal information. We may collect, use or disclose volunteer personal information without consent only as authorized by law.
How do we use and disclose personal information?
We use and disclose volunteer personal information only for the purpose for which the information was collected, except as authorized by law. If we wish to use or disclose your personal information for any new volunteering purpose, we will ask for your consent).
What is personal volunteer information?
Personal volunteer information is personal information about a volunteer which is collected, used or disclosed solely for the purposes of establishing, managing or terminating a volunteer work relationship. Personal volunteer information may, in some circumstances, include a Social Insurance Number, a review, etc. We can collect, use and disclose your personal volunteer information without your consent only for the purposes of establishing, managing or ending the volunteer relationship. We will provide current volunteers with prior notice about what information we collect, use or disclose and our purpose for doing so.
What personal volunteer information do we collect, use and disclose?
We collect, use and disclose personal employee information to meet the following purposes:
- determining eligibility for volunteer work, including verifying qualifications and references;
- establishing training and development requirements;
- assessing performance and managing performance issues if they arise.
We only collect, use and disclose the amount and type of personal volunteer information that is reasonable to meet the above purposes. The following is a list of personal volunteer information that we may collect, use and disclose to meet those purposes.
- contact information such as your name, home address, telephone number;
- criminal background checks;
- employment or volunteer information such as your resume (including educational background, work history and references), reference information and interview notes, letters of offer and acceptance of employment, policy acknowledgment forms, background verification information, workplace performance evaluations, emergency contacts, etc.;
- other personal information required for the purposes of our volunteer relationship.
How do we safeguard personal information?
We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction. We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.
Access to records containing personal information
Individuals have a right to access their own personal information in a record that is in the custody or under the control of Refugee Committee from St. Vladimir's Ukrainian Orthodox Sobor in Calgary, subject to some exceptions. For example, organizations are required under the Personal Information Protection Act to refuse to provide access to information that would reveal personal information about another individual. You may make a request for access to your personal information by writing to the Refugee Committee from St. Vladimir's Ukrainian Orthodox Sobor in Calgary. You must provide sufficient information in your request to allow us to identify the information you are seeking.